Cleanoffice.co.uk App Privacy Policy
Effective Date: 20 July 2026
Privacy Policy
CleanOffice.co.uk ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how the CleanOffice employee app collects, uses, stores and protects your information.
Who We Are
CleanOffice.co.uk Ltd
Website: https://www.cleanoffice.co.uk
Email: privacy@cleanoffice.co.uk
If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.
Information We Collect
Depending on how you use the app, we may collect:
Personal Information
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Name
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Employee ID
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Email address
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Telephone number
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Job title
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Employment location(s)
Attendance Information
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Clock-in and clock-out times
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GPS location when clocking in or out
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Device information used to verify attendance
Work Activity
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Leave requests
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Shift information
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Training records
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Health & Safety acknowledgements
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Task completion records
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Internal messages
Photographs
Where required as part of your duties, the app may allow you to upload photographs including:
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Cleaning reports
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Site inspections
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Maintenance issues
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Completed work
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Stock levels
These images may contain location information.
Device Information
We may collect:
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Device model
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Operating system version
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App version
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Unique device identifier
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Crash reports
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Diagnostic information
This information helps us improve app performance and security.
Location Information
The app uses your device's location only where necessary for business purposes.
Location may be collected:
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When clocking in
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When clocking out
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When authorised by your employer to verify attendance at client sites
We do not continuously track your location while you are not using the app.
Camera Access
The app requests access to your camera so that you can:
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Upload photographs of completed work
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Record cleaning standards
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Report maintenance issues
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Submit Health & Safety observations
Camera access is only used when you choose to take a photograph.
Storage Access
The app may request access to your device storage so you can:
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Upload existing photographs
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Download company documents
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Save reports where applicable
Notifications
The app may send notifications relating to:
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Shift reminders
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Company announcements
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Messages
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Training reminders
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Health & Safety updates
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Important operational notifications
You can manage notification permissions within your device settings.
How We Use Your Information
We process your information to:
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Manage employment records
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Verify attendance
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Manage cleaning operations
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Allocate work
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Improve service quality
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Maintain Health & Safety records
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Communicate with employees
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Meet contractual obligations
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Comply with legal requirements
Legal Basis
Where applicable under UK GDPR, we process personal information because:
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It is necessary for the performance of your employment contract.
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It is necessary for our legitimate business interests.
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It is required to comply with legal obligations.
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You have provided consent where required.
Sharing Information
We do not sell your personal information.
We may share information with:
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Our authorised management team
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Payroll providers
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IT service providers
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Cloud hosting providers
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Government authorities where legally required
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Clients where necessary to evidence contracted services (for example, cleaning reports or attendance records)
All third parties are required to keep your information secure.
Data Security
We use appropriate technical and organisational measures including:
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Encrypted connections (HTTPS)
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Secure cloud hosting
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Access controls
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Password protection
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Role-based permissions
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Regular software updates
Although we work hard to protect your information, no electronic system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
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Manage employment
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Meet legal obligations
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Resolve disputes
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Maintain operational records
Records are securely deleted when no longer required.
Your Rights
Subject to applicable law, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion where appropriate
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent where processing relies upon consent
Requests should be sent to privacy@cleanoffice.co.uk.
Children's Privacy
This application is intended solely for employees and authorised contractors aged 18 years or over. It is not intended for children.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available within the app and on our website.
Contact
CleanOffice.co.uk Ltd
Website: https://www.cleanoffice.co.uk
Email: privacy@cleanoffice.co.uk
If you are dissatisfied with how your information has been handled, you may contact the UK Information Commissioner's Office (ICO).